This course is designed to improve understanding of cooperative principles and practices and enhance management skills in a broad range of practical areas.
Session III on Feb 26 focuses on:
- Employer rights and obligation
- IA Grain Warehouse Bureau inspections
- IA DOT compliance and safety issues
- IA OSHA inspections
Session IV on Feb 27 focuses on:
- Customer service and customer interactions
- Being an effective supervisor
- Dealing with change
Click here for full agenda and registration materials.